Emergence Telecommunications Company LLC is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
Name, address, email, phone number, and payment information.
Call logs, SMS records, data usage, and browsing history.
IP address, device type, operating system, and network information.
Aggregated and anonymized data that does not identify individual users.
To provide and maintain our telecommunications services. To process billing and payment transactions.
To respond to your inquiries and provide technical support. To inform you about service updates, outages, and other important information.
To send you promotional offers and information about new products or services (with your consent).
To analyze service usage and improve our offerings. To conduct research and generate statistical reports.
We may share your information with third-party service providers who assist us in delivering our services, such as billing processors and customer support platforms. These providers are obligated to protect your information and use it only for the purposes for which it was shared.
We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
In the event of a merger, acquisition, or sale of our assets, your information may be transferred as part of the transaction.
You have the right to access and correct your personal information. You can update your information through your account settings or by contacting our customer service.
You may opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us directly.
You can request the deletion of your personal information, subject to legal and contractual obligations.
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Despite our efforts, no security measure is completely infallible, and we cannot guarantee absolute security.
Your information may be transferred to and processed in countries outside of your residence, including countries with different data protection laws. We will take appropriate steps to ensure that your information receives adequate protection.
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
We may update this Privacy Policy from time to time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.
For any questions or concerns regarding this Refund and Cancellation Policy, please contact us at:
Emergence Telecommunication Solutions LLC
P.O. Box 890
Wailuku, HI 96793-9998
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By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.